Industry packs
A tradesperson needs the phone answered, quotes out, invoices chased, payments collected, stock ordered and appointments reminded. A clinic needs intake and recalls. A café needs bookings through service. Pick your industry and the builder opens with that roster already briefed — in the order most businesses should hire them.
Plumbing, electrical, HVAC, roofing, landscaping
Phone-driven, quote-driven, always on a job. The first four agents cover the phone, the quote, the run sheet and the money — then stock and reminders bring the repeat work back.
Builders, civil contractors, subcontract crews
Tenders, certs and cost control decide the year. These agents read the packs, hold the compliance register and tell you which jobs are actually making money.
Commercial cleaning, domestic, strata, grounds
Rosters, reminders and recurring invoices. Rostering and reminder agents stop the no-shows, and the money agents keep recurring billing clean.
Physio, chiro, psychology, podiatry, GP clinics
Front desk load, intake forms and no-shows. Every agent here is briefed to give no clinical advice and to hand urgent matters straight to a person.
General, ortho and specialist dental
Recall lists are the business. Reminder and recall agents fill the book, while intake and payment agents take the pressure off the front desk.
Small animal, mixed and mobile vets
Anxious owners, urgent calls and vaccination recalls. The roster covers triage-by-rules on the phone plus the recall and payment work nobody has time for.
Hair, beauty, skin, nails, barbers
Chair time is revenue. Booking, waitlist and reminder agents keep it full; retention and review agents bring clients back on schedule.
Gyms, pilates, PT, martial arts, swim schools
Memberships churn quietly. Retention, class booking and failed-payment agents protect the recurring revenue you already earned.
Cafés, restaurants, caterers, venues
The phone rings hardest exactly when nobody can answer it. Bookings, orders and roster agents take the service-time load.
Sales agencies, property management, strata
Speed to enquiry wins the listing. These agents reply in minutes, book inspections, chase arrears and keep the CRM honest.
Small firms, sole practitioners, conveyancers
Intake, conflict checks and file discipline. Nothing here gives advice — it captures, checks, files and books, then puts a human in front of the client.
Accountants, bookkeepers, BAS agents
Chasing clients for information is the real workload. These agents chase, code, reconcile and report — you review and sign.
Workshops, mobile mechanics, tyre and smash repair
Bookings, parts and service-due recalls. The roster answers the phone, orders the parts and brings the car back next service.
Shops, online stores, wholesalers
Where-is-my-order and returns eat the day. Support, stock and reorder agents cover both the inbox and the shelf.
Couriers, freight, removals, plant hire
Dispatch, compliance and proof of delivery. Run-sheet and handover agents keep the fleet moving; the money agents keep the invoices clean.
Centres, tutoring, training providers, schools
Enrolments, absences and parent communication. Every agent here is briefed to verify who it is talking to before it shares anything.
Consultants, agencies, engineers, IT support
Proposals, project admin and follow-up. The roster drafts the proposal, keeps the CRM current and chases what went quiet.
Describe your business in the build terminal in plain English. 88 Swarm reads the brief, recognises the type of work and suggests the roster anyway — you approve every agent before it does anything.
