Legal
Terms of service
Last updated 19 August 2026 · VivoVac Pty Ltd, ACN 652 414 376, trading as 88 Swarm AI Consulting ("88 Swarm", "we").
1. Who we are and what these terms cover
These terms apply when you buy a Work Audit, a done-with-you build session, or register for early access to the 88 Swarm platform. They form a contract between you (the business named on the order) and VivoVac Pty Ltd.
2. Services
We deliver consulting and configuration services: mapping repeated work, designing supervised AI agents, writing guardrail policies, and configuring third-party services you nominate (for example Vapi, Twilio, Google Workspace, Xero, QuickBooks and CRM platforms). Platform features described on this site as "early access", "in build" or "in verification" are not yet generally available and are not part of what you buy today.
3. Supervised agents, not autonomous decision-makers
Every agent we configure operates within written scope limits and requires human approval for money movement, contracts and anything outside its documented remit. You remain responsible for the decisions your business takes, including those taken on an agent's output. AI systems can produce incorrect output; you agree to keep the approval steps we configure in place.
4. Your responsibilities
You are responsible for having the authority and consents needed to connect your systems and data, for the accuracy of the records we rehearse against, for your own compliance obligations (including privacy and any workplace notification duties), and for the credentials you issue to us. You must not use the services to break the law or a third party's terms.
5. Third-party services
Connectors depend on third-party providers, their availability, their approval processes and their pricing. Some integrations require the provider's security review before they can be enabled for your account. We do not warrant the availability or output of any third-party service.
6. Fees
All fees are quoted in Australian dollars and exclude GST unless stated otherwise; GST is added where applicable. Fixed-price services are payable before delivery unless we agree otherwise in writing. Metered pass-through costs (for example telephony minutes and messaging) are itemised on your invoice.
7. Cancellation and refunds
Our refund policy forms part of these terms. See the Refunds page.
8. Intellectual property
You own your data, your records and the guardrail policy documents we write for you. We own our methods, templates, tooling and platform. You grant us a limited licence to use your data solely to deliver the services.
9. Confidentiality
Each party keeps the other's confidential information confidential and uses it only to perform or receive the services.
10. Liability
Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. Where we may limit liability, our total liability is capped at the fees you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss, including lost profits.
11. Forward-looking statements
Descriptions of planned platform capability are statements of current intent, not promises of a delivery date or an outcome. We do not guarantee any specific financial return, hours saved, or business result.
12. Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of that state have non-exclusive jurisdiction.
13. Contact
Questions about these terms: hello@greycorai.com.