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Hospitality

hospitality-general

Cafés, restaurants and venues — bookings through service.

7 agents~99h / month4 playbooks

What installs

  1. 01

    Reservations

    Take bookings and phone orders through service

    voicesmsemailchatTwilioVapiGoogle CalendarStripe
  2. 02

    Reschedule & cancel

    Handle changes, release and refill the slot, notify everyone affected

    smsemailTwilioGoogle CalendarVapi
  3. 03

    SMS reminders

    Appointment reminders and on-the-way texts

    smsTwilioGoogle CalendarGmail
  4. 04

    Event enquiry triage

    Capture function and event enquiries with the detail you need to quote

    emailchatGmailGoogle DriveHubSpot
  5. 05

    Feedback follow-up

    Follow up after the visit and route complaints to a human

    smsemailTwilioGmailHubSpot
  6. 06

    Stock & materials

    Log parts used, raise low-stock alerts, draft the supplier order

    emailchatXeroGoogle SheetsGmail
  7. 07

    Shift note summary

    Turn shift notes into a clean handover for the next crew

    emailchatVerbalCRMSlackTwilio

Playbooks included

  • · new booking
  • · booking reminder
  • · event enquiry
  • · supplier order

Guardrails shipped with the pack

  • · Never exceed published capacity
  • · Allergies recorded verbatim
  • · Escalate any food safety issue

Packs are built by 88 Swarm. Your emails, files and job history stay in your own workspace and are never used to train shared models.