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Feedback follow-up

feedback-followup

Follow up after the visit and route complaints to a human.

sms · emailLite · $29/mo USD

Run fee shown is per agent, per month, charged only while that agent is enabled. A platform plan is required — from $99/mo. SMS and usage charges are billed separately.

Rules it starts with

  • · Never argue with a complaint
  • · Escalate anything about safety or food

Tools it expects

TwilioGmailHubSpot

Connect them when you're ready — the agent stays in draft until you do.

Working context

Build a reviews agent. Two days after a job completes it texts the client for feedback, routes happy clients to a Google review link, and routes anything below 4 stars privately to me with the full context before it goes public.

Comes in these packs