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Invoice follow-up

invoice-followup

Polite, persistent chasers on overdue invoices.

~18h / monthsms · email

Rules it starts with

  • · Stay polite at every stage
  • · Escalate disputes to a human
  • · Never threaten action

Tools it expects

XeroTwilioGmail

Connect them when you're ready — the agent stays in draft until you do.

Working context

Build a debtors agent. It watches overdue invoices in Xero, sends a friendly reminder at 7, 14 and 21 days by email then SMS, records replies and promises to pay, and escalates to me before anything firmer than a third reminder. Never contact a client I have marked as sensitive.