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Property & strata ops

property-ops

Enquiries, inspections, maintenance and arrears.

$179/mo USD7 agents4 playbooks
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$179/mo USD covers the run fees for the 7 agents in this pack; a platform plan is still required. After you pay, the next step is the build brief — your business facts and what each agent should do, never do and escalate — which is what we build your agents from.

What installs

  1. 01

    Enquiry triage

    Read the inbox, sort by urgency, draft replies for approval

    emailchatGmailGoogle DriveHubSpot
    Details
  2. 02

    Inspection booking

    Reply to listing enquiries and book inspections

    smsemailGmailTwilioGoogle CalendarHubSpot
    Details
  3. 03

    Tenant & owner updates

    Draft the routine updates owners and tenants are waiting on

    emailchatXeroGoogle SheetsHubSpotGmail
    Details
  4. 04

    Maintenance ticket intake

    Take the maintenance request, grade urgency, open the ticket

    voicesmsemailchatGmailGoogle DriveHubSpot
    Details
  5. 05

    SMS reminders

    Appointment reminders and on-the-way texts

    smsTwilioGoogle CalendarGmail
    Details
  6. 06

    Fee & invoice follow-up

    Chase management fees and arrears politely and on schedule

    smsemailXeroTwilioGmail
    Details
  7. 07

    CRM hygiene

    Keep the pipeline clean, deduped and current

    emailchatHubSpotSalesforcePipedriveGmail
    Details

What happens after you order

  1. 01You order the pack and pay through the hosted payment page.
  2. 02You fill in the build brief: your business facts, and what each agent should do, never do, and escalate.
  3. 03A person at 88 Swarm reads the brief and builds the draft agents in your workspace.
  4. 04You review each agent, change the wording where you want it different, and approve it before it is switched on.
  5. 05Nothing runs against a real customer until you switch it on.

What we will need from you

  • · Your business name, trading hours, services, service area and contact details.
  • · Who a question gets escalated to, and how to reach them.
  • · The tone you want, plus any policies and pricing notes an agent must follow.
  • · For each agent: what it should do, what it must never do, what to escalate, and anything specific to your business.
  • · No passwords, API keys, account SIDs or tokens. There is no field for them and we refuse answers that look like one. Access to your systems is arranged separately with you after we make contact.

Playbooks included

  • · new enquiry
  • · inspection booking
  • · maintenance ticket
  • · arrears followup

Guardrails shipped with the pack

  • · Approved listing copy only
  • · No advice on rights or obligations
  • · Unsafe issues escalate now

Packs are built by 88 Swarm. What an agent learns stays in your workspace: we build no shared 88 Swarm model from your emails, files or customer records, and we never pool your data with another customer's. Where a run calls an external model provider, that provider's own API terms govern their handling — we publish which providers we use rather than make promises on their behalf.