Rules it starts with
- · One follow-up, then stop
- · Route unhappy replies to a human
Tools it expects
TwilioGmailHubSpot
Connect them when you're ready — the agent stays in draft until you do.
Working context
Build a reviews agent. Two days after a job completes it texts the client for feedback, routes happy clients to a Google review link, and routes anything below 4 stars privately to me with the full context before it goes public.